French-Speaking Tech Support Specialist | Remote Portugal

CBTALENTS; Barcelona; A distancia; EUR 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Remote work within Portugal

Relocation support for outside PORTUGU

Descripción de la vacante

CBTALENTS is seeking a French-speaking Customer Support Specialist to join a technology-related project. The role is remote within Portugal, supporting customers in French and English and guiding them through simple technical issues.

Relocation support is available and the team offers an international, multicultural environment. Candidates may already be in Portugal or relocate as needed.

Formación

• Fluent in French and comfortable with English communication.
• Friendly, patient and customer-focused.
• Comfortable using computers and learning new systems.
• Strong communication and problem-solving abilities.

Responsabilidades

• Support customers in French and English.
• Answer questions and assist with technical issues.
• Guide customers through clear and simple solutions.
• Record and update customer cases accurately.
• Follow up when additional support is needed.
• Help create a friendly and positive customer experience.

Conocimientos

French language

English language

Customer service

Problem solving

Tech-savvy

Communication skills

Organized

Herramientas

CRM software

Descripción del empleo

CBTALENTS is seeking a French-speaking Customer Support Specialist to join a technology-related project. The role is remote within Portugal, supporting customers in French and English and guiding them through simple technical issues.

Relocation support is available and the team offers an international, multicultural environment. Candidates may already be in Portugal or relocate as needed.