French-Speaking Tech Support Specialist - Remote Portugal

CBTALENTS; Gerona; A distancia; EUR 21.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Relocation support

International environment

Descripción de la vacante

CBTALENTS is seeking a French-speaking Customer Support Specialist for a Portugal-based, remote role. You will help French-speaking customers, answer questions, and guide them through simple technical issues to ensure a smooth experience. The position is full-time and remote within Portugal.

Relocation support is available for eligible candidates, and you will join an international, multicultural team. Fluency in French and English, strong communication skills, and comfort with learning new

Formación

• Fluent in French and comfortable communicating in English.
• Friendly, patient, and customer-focused.
• Comfortable using computers and learning new systems.
• Good communication and problem-solving skills.
• Organized and attentive to detail.
• Previous customer service experience is welcome but not mandatory.

Responsabilidades

• Support customers in French and English.
• Answer questions and assist with technical issues.
• Guide customers through clear and simple solutions.
• Record and update customer cases accurately.
• Follow up when additional support is needed.
• Help create a friendly and positive customer experience.

Conocimientos

French language

English language

Customer service

Communication

Problem solving

Attention to detail

Organized

Descripción del empleo

CBTALENTS is seeking a French-speaking Customer Support Specialist for a Portugal-based, remote role. You will help French-speaking customers, answer questions, and guide them through simple technical issues to ensure a smooth experience. The position is full-time and remote within Portugal.

Relocation support is available for eligible candidates, and you will join an international, multicultural team. Fluency in French and English, strong communication skills, and comfort with learning new