French-Speaking Tech Support Specialist | Remote Portugal

CBTALENTS; Málaga; A distancia; EUR 18.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work within Portugal

Relocation support provided

Competitive salary

International and multicultural work环境

Descripción de la vacante

CBTALENTS is seeking a French-speaking Customer Support Specialist for a technology-related project based in Portugal. You will assist French-speaking customers, answer questions, guide them through simple technical issues, and ensure a smooth and positive experience.

The role is remote within Portugal. Candidates may be based in Portugal or be open to relocation, with relocation support provided for eligible candidates.

Formación

• Fluent in French and comfortable communicating in English.
• Friendly, patient, and customer-focused.
• Good communication and problem-solving skills.
• Organized and attentive to detail.
• Previous customer service experience is welcome, but not mandatory.
• Sales experience is a plus, but not required.

Responsabilidades

• Support customers in French and English.
• Answer questions and assist with technical issues.
• Guide customers through clear and simple solutions.
• Record and update customer cases accurately.
• Follow up when additional support is needed.
• Help create a friendly and positive customer experience.

Conocimientos

Fluent in French

English communication

Descripción del empleo

CBTALENTS is seeking a French-speaking Customer Support Specialist for a technology-related project based in Portugal. You will assist French-speaking customers, answer questions, guide them through simple technical issues, and ensure a smooth and positive experience.

The role is remote within Portugal. Candidates may be based in Portugal or be open to relocation, with relocation support provided for eligible candidates.