French-Speaking Tech Support — Remote in Portugal

CBTALENTS; Zaragoza; A distancia; EUR 22.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work within Portugal

Relocation support

International and multicultural work

Descripción de la vacante

CBTALENTS is seeking a French-speaking Customer Support Specialist to join a technology-related customer service project based in Portugal. The role is remote within Portugal, with relocation support for eligible candidates.

You will help French- and English-speaking customers, guide them through simple technical issues, record cases accurately, and contribute to a friendly and positive customer experience. The position may require relocation; EU relocation support is provided.

Formación

• Fluent in French and comfortable communicating in English.
• Previous customer service experience is welcome but not required.
• Comfortable using computers and learning new systems.
• Excellent communication and problem-solving skills.
• Organized and attentive to detail.

Responsabilidades

• Support customers in French and English.
• Answer questions and assist with technical issues.
• Guide customers through clear and simple solutions.
• Record and update customer cases accurately.
• Follow up when additional support is needed.
• Help create a friendly and positive customer experience.

Conocimientos

French language

English language

Customer service

Communication skills

Problem-solving

Descripción del empleo

CBTALENTS is seeking a French-speaking Customer Support Specialist to join a technology-related customer service project based in Portugal. The role is remote within Portugal, with relocation support for eligible candidates.

You will help French- and English-speaking customers, guide them through simple technical issues, record cases accurately, and contribute to a friendly and positive customer experience. The position may require relocation; EU relocation support is provided.