French-speaking Tech Support Specialist — Remote (Portugal)
CBTALENTS
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Descripción de la vacante
CBTALENTS is seeking a French-speaking Customer Support Specialist to join a technology-related service project based in Portugal. You will assist French-speaking customers, answer questions, guide them through simple technical issues, and ensure a smooth and positive experience.
This is a remote role within Portugal; candidates may be based in Portugal or relocate with relocation support provided. Fluency in French and English, strong communication, and patience are valued to deliver excellent
Formación
- Fluent in French and comfortable in English.
- Friendly, patient and customer-focused.
- Comfortable using computers and learning new systems.
- Good communication and problem-solving skills.
- Organized and attentive to detail.
- Previous customer service experience welcome but not mandatory.
- Sales experience is a plus, but not required.
Responsabilidades
- Support customers in French and English.
- Answer questions and assist with technical issues.
- Guide customers through clear and simple solutions.
- Record and update customer cases accurately.
- Follow up when additional support is needed.
- Help create a friendly and positive customer experience.
Conocimientos
Descripción del empleo
CBTALENTS is seeking a French-speaking Customer Support Specialist to join a technology-related service project based in Portugal. You will assist French-speaking customers, answer questions, guide them through simple technical issues, and ensure a smooth and positive experience.
This is a remote role within Portugal; candidates may be based in Portugal or relocate with relocation support provided. Fluency in French and English, strong communication, and patience are valued to deliver excellent
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