French-Speaking Phone Support Specialist (Nights & Weekends)

Revolut; España; On-site; EUR 32,000 - 36,000; Full time

Job summary

Revolut is seeking a French-speaking Support Specialist to own customer issues across in-app chat, phone and email. You will help millions of users, delivering fast, thoughtful assistance while maintaining clear, professional communication in both French and English.

The role requires a bachelor’s degree or equivalent and strong written skills, with attention to detail and empathy guiding every interaction. Night and weekend shifts are fully compensated as part of our 24/7 coverage.

Qualifications

• French language mandatory (native/C2).
• English language proficiency (C1).
• Bachelor’s degree or equivalent required.
• Excellent communication skills and ability to explain complex issues clearly.
• Experience providing multi-channel support (chat, phone, email).
• Attention to detail and empathic customer focus.

Responsibilities

• Provide seamless customer support via in-app chat, phone, and email.
• Communicate professionally and consistently with customers.
• Collaborate with international teams to resolve issues.
• Handle night and weekend shifts as part of 24/7 coverage (compensation included).

Skills

Fluent French

Fluent English

Excellent communication skills

Empathy

Problem solving

Education

Bachelor's degree or equivalent

Job description

Revolut is seeking a French-speaking Support Specialist to own customer issues across in-app chat, phone and email. You will help millions of users, delivering fast, thoughtful assistance while maintaining clear, professional communication in both French and English.

The role requires a bachelor’s degree or equivalent and strong written skills, with attention to detail and empathy guiding every interaction. Night and weekend shifts are fully compensated as part of our 24/7 coverage.