Remote French-Speaking Sales Support Specialist

Concentrix Spain Business Process Outsourcing S.L.U.; Barcelona; Remote; EUR 20,000 - 24,000; Full time

Benefits offered by this job

Remote from Spain

Referral bonuses

Full training

Career development

Job summary

Concentrix is seeking a Sales Support Specialist (French speaking) to join our global technology and services team in Spain. The role focuses on handling seller inquiries, educating users on features, and acting as a bridge between internal stakeholders and sellers.

A strong emphasis on communication, problem solving, and customer care will drive success. The position is full-time (39h/week) with a permanent contract.

Qualifications

• Bilingual: French and advanced English.
• Proven project management experience with deadlines and stakeholders.
• Excellent written and verbal communication skills.
• Strong customer service orientation and relationship-building.
• Ability to explain complex concepts clearly.
• Knowledge of key support KPIs.

Responsibilities

• Respond to seller queries by email in a timely, accurate manner.
• Identify needs and help users apply features.
• Educate seller base on product capabilities.
• Coordinate between internal teams and sellers.
• Communicate clearly and concisely per seller needs.
• Log product issues and discuss fixes with engineering.

Skills

French language

English proficiency

Project management

Customer relations

Communication skills

KPIs

Tech savviness

Analytics

Time management

Problem solving

Tools

CRM tools

Data analysis

Job description

Concentrix is seeking a Sales Support Specialist (French speaking) to join our global technology and services team in Spain. The role focuses on handling seller inquiries, educating users on features, and acting as a bridge between internal stakeholders and sellers.

A strong emphasis on communication, problem solving, and customer care will drive success. The position is full-time (39h/week) with a permanent contract.