French-Speaking Customer Support Agent (Part-Time, Hybrid)

CPM CX Centre; Barcelona; Híbrido; EUR 10.903 - 13.326; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Ongoing training and development

Confidential counselling and resources

Exclusive offers and rewards

Discounted health insurance

LinkedIn learning and certifications

Referral bonus

Descripción de la vacante

A global leader in customer service is seeking a part-time Customer Support Agent fluent in French and English. In this entry-level position, you will empathize with customers, resolve inquiries, and provide omnichannel support. The role offers a hybrid work model in Barcelona and includes various benefits like ongoing training and health support. Ideal candidates are customer service enthusiasts with strong administrative skills.

Formación

• Exceptional grammar and spelling in French.
• Excellent written and spoken English communication.
• Passion for delivering exceptional customer service.
• Ability to handle sensitive calls with empathy.

Responsabilidades

• Work collaboratively to address product information requests.
• Empathize with customer needs and provide personalized solutions.
• Deliver seamless customer service across multiple channels.

Conocimientos

Fluency in French

Advanced English Proficiency

Customer Service Enthusiast

Empathetic Communication

Strong Administrative Skills

Proactive Problem-Solver

Descripción del empleo

A global leader in customer service is seeking a part-time Customer Support Agent fluent in French and English. In this entry-level position, you will empathize with customers, resolve inquiries, and provide omnichannel support. The role offers a hybrid work model in Barcelona and includes various benefits like ongoing training and health support. Ideal candidates are customer service enthusiasts with strong administrative skills.