Flemish-Speaking Customer Service Agent (On-site)

Concentrix; Benalmádena; On-site; EUR 20,000 - 25,000; Full time

Benefits offered by this job

Full paid training

Career development programs

Language classes

Central location in Benalmádena

Indefinido contract

Job summary

Concentrix is seeking a Customer Service Representative (Flemish-speaking) for on-site work in Benalmádena, Spain. The role involves making outbound calls, handling multiple tasks, and supporting customer service operations with accurate information gathering.

The ideal candidate is fluent in Flemish, with strong organizational, listening, and communication skills, and the ability to adapt to various customer types in a fast-paced environment.

Qualifications

• Proficient or bilingual in Flemish.
• Excellent organizational, listening and communication skills.
• Detail oriented, open-minded, communicative and adaptable to different types of customers.
• Can work effectively in a fast-paced, multitasking environment.

Responsibilities

• Make outbound calls to follow up on appointments and customer inquiries
• Manage multiple tasks and priorities within a fast-paced environment
• Perform various back-office tasks to support customer service operations
• Provide excellent customer service
• Gather and document all necessary information during customer interactions to ensure high-quality service
• Maintain a professional demeanour, even in stressful situations

Skills

Flemish

Organizational skills

Listening skills

Communication skills

Adaptability

Job description

Concentrix is seeking a Customer Service Representative (Flemish-speaking) for on-site work in Benalmádena, Spain. The role involves making outbound calls, handling multiple tasks, and supporting customer service operations with accurate information gathering.

The ideal candidate is fluent in Flemish, with strong organizational, listening, and communication skills, and the ability to adapt to various customer types in a fast-paced environment.