Dutch-Speaking Customer Care Specialist (On-site)

CNX; Benalmádena; On-site; EUR 20,000 - 25,000; Full time

Benefits offered by this job

Full-time contract

Training provided

Career development

Central Benalmádena location

Language support

Job summary

Concentrix in Benalmádena is seeking a Customer Service Representative (Dutch-speaking) to join our on-site team. You will engage with customers, perform outbound follow-ups, and support service operations while delivering exceptional service.

We value bilingual Dutch speakers, strong organizational and communication skills, and the ability to multitask in a busy environment. Training is provided, with a focus on career development and language support.

Qualifications

• Proficient or bilingual in Dutch.
• Excellent organizational, listening and communication skills.
• Detail oriented and adaptable to different customers.
• Able to work in a fast-paced environment.

Responsibilities

• Make outbound calls to follow up on appointments and customer inquiries.
• Manage multiple tasks and priorities within a fast-paced environment.
• Perform various back-office tasks to support customer service operations.
• Provide excellent customer service.
• Gather and document all necessary information during customer interactions to ensure high-quality service.
• Maintain a professional demeanour, even in stressful situations.

Skills

Dutch language

Organizational skills

Communication skills

Multitasking

Job description

Concentrix in Benalmádena is seeking a Customer Service Representative (Dutch-speaking) to join our on-site team. You will engage with customers, perform outbound follow-ups, and support service operations while delivering exceptional service.

We value bilingual Dutch speakers, strong organizational and communication skills, and the ability to multitask in a busy environment. Training is provided, with a focus on career development and language support.