Customer Service Representative (Dutch - speaking) - On-site AL01

Concentrix Spain NWE Services, S.L.U.; Benalmádena; On-site; EUR 20,000 - 25,000; Full time

Benefits offered by this job

Full paid training

Career development programs

Language classes

Central location in Benalmádena

Indefinido contract

Job summary

Concentrix is seeking a Customer Service Representative (Flemish-speaking) for on-site work in Benalmádena, Spain. The role involves making outbound calls, handling multiple tasks, and supporting customer service operations with accurate information gathering.

The ideal candidate is fluent in Flemish, with strong organizational, listening, and communication skills, and the ability to adapt to various customer types in a fast-paced environment.

Qualifications

• Proficient or bilingual in Flemish.
• Excellent organizational, listening and communication skills.
• Detail oriented, open-minded, communicative and adaptable to different types of customers.
• Can work effectively in a fast-paced, multitasking environment.

Responsibilities

• Make outbound calls to follow up on appointments and customer inquiries
• Manage multiple tasks and priorities within a fast-paced environment
• Perform various back-office tasks to support customer service operations
• Provide excellent customer service
• Gather and document all necessary information during customer interactions to ensure high-quality service
• Maintain a professional demeanour, even in stressful situations

Skills

Flemish

Organizational skills

Listening skills

Communication skills

Adaptability

Job description

Job Title: Customer Service Representative (Flemish - speaking) - On-site AL01

What You Will Do In This Role

• Make outbound calls to follow up on appointments and customer inquiries
• Manage multiple tasks and priorities within a fast-paced environment
• Perform various back-office tasks to support customer service operations
• Provide excellent customer service
• Gather and document all necessary information during customer interactions to ensure high-quality service
• Maintain a professional demeanour, even in stressful situations

Your Qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

• If you are proficient or bilingual in Flemish
• Possess excellent organizational, listening and communication skills
• Are detail oriented, open-minded, communicative and adaptable to different types of customers
• Can work effectively in a fast-paced, multitasking environment

What’s In It For You

• Full-time 39 hours/week indefinido contract: Monday to Friday from 08:00 - 18:00
• Salary 22.600 gross/year + up to 3.700 euros gross/year in bonus
• Central location in Benalmadena
• Full paid training on the company and the project you'll be working on
• Career development programs, specialized courses, and language classes
• Experience the best version of you!

Location: ESP Benalmádena Costa - Plaza Solymar, C.C. Benalmar Local 12

Language Requirements: Dutch (Required), English

Time Type: Full time

Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who design brand-defining experiences. The technologists & engineers who build smarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.

Concentrix is an equal opportunity employer. We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.