Dutch-Speaking Customer Support Specialist — Malaga

cnx; Benalmádena; Hybrid; EUR 18,000 - 22,000; Full time

Benefits offered by this job

Relocation package

Hybrid work model

Full/Part-time options

Fully paid training

Bonus opportunity

Job summary

Concentrix in Benalmádena, Málaga, Spain, is seeking a Dutch-speaking Customer Service Advisor. You will handle Dutch calls, chats, and emails, assist with orders and promotions, and record interactions in the ticketing system.

Training is provided to build knowledge and confidence for success. The role offers a permanent Spanish contract, hybrid work based on performance, a base salary plus bonus, and relocation support to help you relocate to Spain.

Qualifications

• Fluent in Dutch (speaking and writing).
• Good level of English for training and internal communication.

Responsibilities

• Handle inbound and outbound Dutch calls.
• Support customers via Live Chat and email.
• Assist with online orders, payments, products and promotions.
• Record interactions accurately in the ticketing system.
• Strive for high customer satisfaction and improve experience.

Skills

Dutch fluency

Customer service

English proficiency

CRM systems

Tools

CRM software

Job description

Concentrix in Benalmádena, Málaga, Spain, is seeking a Dutch-speaking Customer Service Advisor. You will handle Dutch calls, chats, and emails, assist with orders and promotions, and record interactions in the ticketing system.

Training is provided to build knowledge and confidence for success. The role offers a permanent Spanish contract, hybrid work based on performance, a base salary plus bonus, and relocation support to help you relocate to Spain.