Dutch-Speaking Customer Care Pro — Málaga

Talkpush; Benalmádena; Hybrid; EUR 18.000 - 22.000; Vollzeit

Benefits dieser Stelle

Permanent Spanish contract

Relocation package €1,000

Hybrid working opportunities

Paid training

Zusammenfassung

Concentrix in Benalmádena, Málaga, is seeking a Dutch-speaking Customer Service Advisor to join an international team. You will handle inbound and outbound calls in Dutch, support customers via Live Chat and email, and assist with online orders, payments, products and promotions.

We provide fully paid training, a permanent Spanish contract, relocation support of €1,000, and a base salary of €19,623 with potential bonuses up to €1,800.

Qualifikationen

• Fluent in Dutch and good level of English.
• Comfortable using computers and CRM systems.
• Customer-focused, patient and professional.
• Proactive, curious and eager to learn about products and processes.

Aufgaben

• Handle inbound and outbound Dutch calls.
• Support customers via Live Chat and email.
• Help customers with orders, payments, products and promotions.
• Record interactions accurately in the ticketing system.
• Aim for high customer satisfaction and improve experience.
• Follow procedures while delivering high-quality service.
• Communicate effectively across channels and with your team.
• Work toward individual and team performance targets.
• Potential to support customers through Social Media with training.

Kenntnisse

Dutch fluency

English proficiency

CRM systems

Customer service

Team player

Jobbeschreibung

Concentrix in Benalmádena, Málaga, is seeking a Dutch-speaking Customer Service Advisor to join an international team. You will handle inbound and outbound calls in Dutch, support customers via Live Chat and email, and assist with online orders, payments, products and promotions.

We provide fully paid training, a permanent Spanish contract, relocation support of €1,000, and a base salary of €19,623 with potential bonuses up to €1,800.