Dutch Speaking Support Specialist — Relocate to Sofia

Mercier Consultancy Group; España; Sur place; EUR 10 000 - 17 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Fully Paid Training

Fully Paid Relocation Package

Monthly Performance Bonus

Career Growth Opportunities

Résumé du poste

Mercier Consultancy Group is seeking a Dutch Speaking Customer Support Specialist to join our Sofia-based team. The role requires native Dutch and strong English, with all relocation logistics fully supported by the company.

You will provide high-quality omnichannel support and collaborate with international colleagues in a fast-paced environment. The successful candidate will relocate on-site to Sofia, enjoy fully paid training, health insurance, and a monthly salary with performance bonuses.

Qualifications

• Native or fluent Dutch (spoken and written) mandatory.
• Strong proficiency in English for global team communication.

Responsabilités

• Deliver omnichannel Dutch-speaking support to clients.
• Resolve inquiries and technical issues with proactive problem solving.
• Maintain detailed records of all customer interactions in the database.
• Collaborate with international teams to optimize workflows and customer experience.
• Stay updated on product knowledge and service policies to provide accurate information.
• Meet and exceed individual and team performance targets.

Connaissances

Dutch language

English language

Description du poste

Mercier Consultancy Group is seeking a Dutch Speaking Customer Support Specialist to join our Sofia-based team. The role requires native Dutch and strong English, with all relocation logistics fully supported by the company.

You will provide high-quality omnichannel support and collaborate with international colleagues in a fast-paced environment. The successful candidate will relocate on-site to Sofia, enjoy fully paid training, health insurance, and a monthly salary with performance bonuses.