Dutch-Speaking Support Specialist — Relocate to Sofia

Mercier Consultancy MD; España; On-site; EUR 22,000 - 39,000; Full time

Benefits offered by this job

Competitive monthly salary

Fully paid training

Health insurance

Relocation package to Sofia (flight, 


Hotel transfer

Monthly performance bonus

Job summary

Mercier Consultancy Group is seeking a Dutch Speaking Customer Support Specialist to join its Sofia-based team. You will deliver high-quality Dutch-language assistance in a fast-paced environment and support clients across Europe.

The role requires native Dutch, strong English, and willingness to relocate on-site to Sofia. You will work with an international team and have access to training and career development opportunities.

Qualifications

• Native or fluent Dutch (spoken and written) is mandatory.
• Valid EU passport required for this location.
• Strong proficiency in English for global teamwork.
• Passion for Customer Support Services and helping others.
• Excellent interpersonal skills and professional client relationship management.
• Willingness to relocate on-site to Sofia.

Responsibilities

• Deliver high-quality omnichannel Dutch-speaking support to clients.
• Resolve inquiries and technical issues with clear communication.
• Maintain accurate records of customer interactions in the database.
• Collaborate with international teams to optimize workflows and experiences.
• Stay updated on product knowledge and service policies.
• Consistently meet individual and team performance targets.

Skills

Dutch fluency

English proficiency

Interpersonal skills

Customer service mindset

Job description

Mercier Consultancy Group is seeking a Dutch Speaking Customer Support Specialist to join its Sofia-based team. You will deliver high-quality Dutch-language assistance in a fast-paced environment and support clients across Europe.

The role requires native Dutch, strong English, and willingness to relocate on-site to Sofia. You will work with an international team and have access to training and career development opportunities.