Dutch-Speaking Customer Agent — Relocate to Bulgaria

Mercier Consultancy Group; España; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Relocation package

Training provided

Health insurance

Performance bonus

Career growth

Multicultural office

Job summary

Mercier Consultancy Group in Bulgaria is recruiting a Dutch Speaking Customer Agent to join our international client support team. You will handle premium customer interactions in Dutch via phone, email, and chat, ensuring accurate documentation and high service standards.

Fluency in Dutch and English is required, with willingness to relocate and work on-site. We offer fully paid relocation, comprehensive health insurance, paid training, and a performance bonus within a dynamic, multicultural

Qualifications

• Native or fluent Dutch language required (spoken and written).
• Strong proficiency in English to collaborate in an international structure.
• Experience in Customer Support Services or similar client-facing role desirable.

Responsibilities

• Deliver customer assistance via phone, email, and chat for a global client base.
• Resolve inquiries with high standards of service quality.
• Act as a brand ambassador ensuring Dutch-language communication quality.
• Document all interactions accurately for case tracking.

Skills

Dutch language

English language

Customer support experience

Relocation

Job description

Mercier Consultancy Group in Bulgaria is recruiting a Dutch Speaking Customer Agent to join our international client support team. You will handle premium customer interactions in Dutch via phone, email, and chat, ensuring accurate documentation and high service standards.

Fluency in Dutch and English is required, with willingness to relocate and work on-site. We offer fully paid relocation, comprehensive health insurance, paid training, and a performance bonus within a dynamic, multicultural