Danish Speaking Support Specialist — Relocate to Sofia

Recruitment By Ierotheos; España; On-site; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Health Insurance

Fully Paid Training

Fully Paid Relocation Package

Job summary

Mercier Consultancy Group is seeking a Danish Speaking Support Specialist to join its international team in Bulgaria. The role offers a fully supported relocation package and a competitive monthly salary, with training and health insurance included.

You will handle Danish-language inquiries, collaborate with cross-functional teams, and contribute to high customer satisfaction in a dynamic European environment.

Qualifications

• Native or fluent Danish (spoken and written)
• Professional proficiency in English for team integration and communication
• Previous experience in the customer support services industry is considered a strong advantage

Responsibilities

• Provide high-quality technical and customer assistance to clients in the Danish language.
• Ensure efficient resolution of inquiries through multiple communication channels within the customer support services sector.
• Maintain detailed records of customer interactions to ensure data integrity and service quality.
• Collaborate with cross-functional teams to elevate complex issues and improve overall customer satisfaction.
• Stay updated on product knowledge and internal support protocols to provide accurate, industry-leading guidance.
• Participate in regular performance evaluations to optimize personal output and reach targets.

Skills

Danish fluency

English proficiency

Customer-centric

Problem solving

Job description

Mercier Consultancy Group is seeking a Danish Speaking Support Specialist to join its international team in Bulgaria. The role offers a fully supported relocation package and a competitive monthly salary, with training and health insurance included.

You will handle Danish-language inquiries, collaborate with cross-functional teams, and contribute to high customer satisfaction in a dynamic European environment.