Dutch-Speaking Support Pro — Remote + Growth Path

Cross Border Talents; Barcelona; Teletrabalho; EUR 18 000 - 21 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation package

Paid training

Productivity bonus up to 15%

Loyalty bonus after 12 months

Resumo da oferta

Cross Border Talents is seeking native-level Dutch speakers to join a leading e-commerce customer support team. There is no prior customer service experience required, as full training is provided along with a relocation package and a clear growth path to roles such as mentor, trainer, or QA specialist.

You'll work remotely from Greece with a schedule Monday to Friday, and be the first point of contact for customers via phone, chat, and email while developing skills across order status,

Qualificações

• Native-level Dutch
• English at B2 level (used for training)
• Good problem-solving skills and a creative approach
• Experience in sales or a customer-facing role is a plus, but not required

Responsabilidades

• Be the first point of contact for customers and partners via phone, chat, and email
• Handle after-sales topics: order status, product details, invoicing, and complaints
• Work with a range of internal and external tools to find fast, accurate solutions
• Take on escalated cases and turn them into satisfied customers
• Grow into roles such as mentor, trainer, or Quality Assurance specialist

Conhecimentos

Dutch (native)

English (B2)

Descrição da oferta de emprego

Cross Border Talents is seeking native-level Dutch speakers to join a leading e-commerce customer support team. There is no prior customer service experience required, as full training is provided along with a relocation package and a clear growth path to roles such as mentor, trainer, or QA specialist.

You'll work remotely from Greece with a schedule Monday to Friday, and be the first point of contact for customers via phone, chat, and email while developing skills across order status,