Remote Dutch Customer Support Pro with Growth & Relocation

Cross Border Talents; Valencia; Remote; EUR 18,000 - 23,000; Full time

Benefits offered by this job

Flight reimbursement from anywhere in 

Hotel accommodation on arrival

Housing assistance from a housing‑in

Job summary

Cross Border Talents is seeking a Dutch-speaking customer support specialist to assist customers and partners remotely from Europe. You will benefit from full training, relocation support, and clear growth paths into roles like mentor, trainer, or QA specialist.

The role welcomes candidates with C1 Dutch, B2 English for training, and strong problem-solving skills. Sales/客户-facing experience is a plus but not required.

Qualifications

• C1 Dutch language level required.
• English level B2; used for training.
• Good problem-solving skills and a creative approach.
• Experience in sales or a customer-facing role is a plus, but not required.

Responsibilities

• Be the first point of contact for customers and partners via phone, chat, and email.
• Handle after-sales topics: order status, product details, invoicing, and complaints.
• Work with a range of internal and external tools to find fast, accurate solutions.
• Take on escalated cases and turn them into satisfied customers.
• Grow into roles such as mentor, trainer, or Quality Assurance specialist.

Skills

Dutch (C1)

English (B2)

Job description

Cross Border Talents is seeking a Dutch-speaking customer support specialist to assist customers and partners remotely from Europe. You will benefit from full training, relocation support, and clear growth paths into roles like mentor, trainer, or QA specialist.

The role welcomes candidates with C1 Dutch, B2 English for training, and strong problem-solving skills. Sales/客户-facing experience is a plus but not required.