Dutch-Speaking Solutions Consultant - Relocation Included

Mercier Consultancy Group

España

Presencial

EUR 20.000 - 33.000

Jornada completa

14 días+

Generador de candidaturas

Una candidatura completa en un minuto: currículum y carta de presentación adaptados, listos para enviar.

Supera los filtros ATS

Ventajas ofrecidas por este puesto de trabajo

Competitive Monthly Salary

Fully Paid Training

Health Insurance

Fully Paid Relocation Package

Monthly Performance Bonus

Signing Bonus €1,500

Descripción de la vacante

Mercier Consultancy Group is seeking a Dutch Speaking Solutions Consultant to join our team in Bulgaria. You will provide expert technical and functional support to Dutch-speaking clients, analyze complex queries, and ensure outstanding customer satisfaction through professional communication.

The role requires local relocation support and a dynamic, multicultural on-site environment in Sofia. Fluency in Dutch and strong English for internal reporting are essential, with a proactive approach to

Formación

Native or fluent Dutch (spoken and written) is required.
Strong English for internal reporting and team collaboration.
Proven ability to analyze complex queries and deliver effective solutions.

Responsabilidades

Provide high-quality technical and functional support to Dutch-speaking clients across platforms.
Analyze complex customer queries within customer support services to deliver prompt solutions.
Maintain high customer satisfaction through professional Dutch communication.
Collaborate with internal departments to streamline support processes and enhance user experience.
Document interactions and resolutions in the CRM system.
Stay updated on service features and company policies for end-users.
Contribute to team KPIs and service level agreements.