Dutch-Speaking Support Pro — Relocation to Sofia

Cbtalents; Málaga; Presencial; EUR 18.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation support

Temporary accommodation

Housing assistance

Descripción de la vacante

CBTalents is seeking a Dutch-speaking Customer Support Specialist to join an international team on-site in Sofia, Bulgaria. You will handle Dutch-speaking customer inquiries, provide clear responses, and document interactions to ensure a smooth customer journey.

The role offers relocation support and help with housing arrangements for a successful transition. Ideal candidates have native-level Dutch, good English, and prior customer service experience.

Formación

• Native or fluent Dutch is required; good command of English.
• Customer service, hospitality, retail, or other client-facing experience is preferred.
• Comfortable relocating to Sofia, Bulgaria and working in an international environment.

Responsabilidades

• Support Dutch-speaking customers through available channels.
• Respond to questions clearly and professionally.
• Assist with account, service, and product-related inquiries.
• Document customer interactions accurately.
• Escalate complex cases to the appropriate team.
• Maintain a positive, customer-focused experience.

Conocimientos

Dutch

English

Customer service

Communication

Problem solving

Relocation

International team

Descripción del empleo

CBTalents is seeking a Dutch-speaking Customer Support Specialist to join an international team on-site in Sofia, Bulgaria. You will handle Dutch-speaking customer inquiries, provide clear responses, and document interactions to ensure a smooth customer journey.

The role offers relocation support and help with housing arrangements for a successful transition. Ideal candidates have native-level Dutch, good English, and prior customer service experience.