Dutch Speaker Wanted in Sofia

Cross Border Talents; Madrid; On-site; EUR 15,000 - 23,000; Full time

Benefits offered by this job

Relocation support

Temporary accommodation on arrival

Housing assistance

Job summary

Our client is hiring a Dutch-speaking Customer Support Specialist to join an international team on-site in Sofia. You will handle Dutch-speaking customer inquiries across channels, respond clearly, document interactions, and escalate complex cases as needed.

Relocation support and temporary housing are provided to help you settle in Sofia and thrive in a global work environment.

Qualifications

• Native or fluent Dutch
• Good command of English
• Customer service, hospitality, retail, or other customer-facing experience is preferred
• Strong communication and problem-solving skills
• Comfortable working in an international environment
• Willing to relocate to Sofia, Bulgaria
• Eligible to work in Bulgaria or the European Union

Responsibilities

• Support Dutch-speaking customers through the available support channels
• Respond to customer questions clearly and professionally
• Assist with account, service, and general product-related inquiries
• Document customer interactions accurately
• Escalate complex cases to the appropriate team
• Maintain a positive and customer-focused experience

Skills

Dutch language

English language

Job description

Are you a fluent Dutch speaker looking to build an international career in Bulgaria?

Our client is currently hiring a Dutch-speaking Customer Support Specialist to join an international team on-site in Sofia.

And if you've never considered Bulgaria before, Sofia might surprise you.

It's a European capital with a relaxed lifestyle, international community, vibrant cafés and nightlife, plenty of history, and mountains just outside the city. Compared with many Western European capitals, Sofia can also be a more accessible place to start your international journey while gaining experience in a global working environment.

What You Will Do

• Support Dutch-speaking customers through the available support channels
• Respond to customer questions clearly and professionally
• Assist with account, service, and general product-related inquiries
• Document customer interactions accurately
• Escalate complex cases to the appropriate team
• Maintain a positive and customer-focused experience

What We're Looking For

• Native or fluent Dutch
• Good command of English
• Customer service, hospitality, retail, or other customer-facing experience is preferred
• Strong communication and problem-solving skills
• Comfortable working in an international environment
• Willing to relocate to Sofia, Bulgaria
• Eligible to work in Bulgaria or the European Union

What Our Client Offers

• Relocation support
• Temporary accommodation upon arrival
• Support in finding long-term housing
• International and multicultural working environment
• Support throughout the recruitment and relocation process
• Temporary accommodation upon arrival
• Support in finding long-term housing
• International and multicultural working environment
• Support throughout the recruitment and relocation process

Whether you're a recent graduate, looking for your first international experience, or simply ready for a new chapter abroad, this could be your opportunity to live in Sofia while building your career in an international company.

Interested?