German-Speaking Client Solutions Consultant (Relocation)

Mercier Consultancy Group; España; Presencial; EUR 17.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully Paid Training

Health Insurance

Relocation Package

Monthly Performance Bonus

€1,500 Signing Bonus

Career progression

Descripción de la vacante

Mercier Consultancy Group is seeking a German-speaking Client Solutions Consultant to join the team in Bulgaria. You will provide high-quality support to German-speaking clients via phone, email, and chat, while collaborating with cross-functional teams to ensure exceptional service delivery.

A relocation package, signing bonus, and fully paid training are offered. Full-time on-site role requiring EU passport for relocation, with English proficiency for international collaboration and prior

Formación

• Native or fluent German is required.
• English proficiency for international collaboration.
• On-site work in Bulgaria.
• EU passport mandatory for relocation.

Responsabilidades

• Provide high-quality support to German-speaking clients via phone, email, and chat.
• Resolve complex inquiries efficiently to maintain high levels of customer satisfaction.
• Collaborate with cross-functional departments to ensure seamless service delivery for all clients.
• Maintain detailed records of client interactions in the company CRM database.
• Stay updated on product knowledge and service policies to provide accurate assistance.
• Participate in ongoing training sessions to enhance communication and technical proficiency.
• Contribute to the positive team culture that defines Mercier Consultancy Group's operations in Bulgaria.

Conocimientos

German language

English language

Descripción del empleo

Mercier Consultancy Group is seeking a German-speaking Client Solutions Consultant to join the team in Bulgaria. You will provide high-quality support to German-speaking clients via phone, email, and chat, while collaborating with cross-functional teams to ensure exceptional service delivery.

A relocation package, signing bonus, and fully paid training are offered. Full-time on-site role requiring EU passport for relocation, with English proficiency for international collaboration and prior