Dutch-Speaking Remote Robotics Tech Services Specialist

Kay Shirley; Oña; Remote; EUR 50,000 - 70,000; Full time

Job summary

Medtronic is seeking a Remote Technical Services Specialist for Surgical Robotics to support Hugo and DS1 across Europe. You will communicate with HCPs, SUS and FSEs, providing remote technical guidance and coordinating escalation when needed.

The role requires 4+ years in engineering with robotics exposure, fluency in Portuguese, English and Italian, and availability for international travel and remote support. This is a full-time remote position with CET working hours.

Qualifications

• Bachelor’s or master’s degree in biomedical, electrical or mechanical engineering with relevant experience.
• Fluency in Portuguese, English and Italian (C1/C2) required.
• Experience with robotics or motion control in capital equipment environment.
• Strong organizational, multitasking and problem-solving skills.

Responsibilities

• Provide remote technical support for Hugo system and DS1, liaising with stakeholders.
• Escalate issues and coordinate field service when needed.
• Collaborate with peers to troubleshoot complex service requests.
• Own continuous improvement projects and ensure documentation is complete.
• Predominantly remote support with occasional onsite training domestically and internationally.
• Maintain regular hours 8:00–16:30 CET; on-call 7:00–19:00 rotations.

Skills

Robotics experience

Software troubleshooting

Multi-tasking

English fluency

Portuguese fluency

Italian fluency

Education

Bachelor’s or Master’s in biomedical engineering

Electrical/Mechanical engineering background

Job description

Medtronic is seeking a Remote Technical Services Specialist for Surgical Robotics to support Hugo and DS1 across Europe. You will communicate with HCPs, SUS and FSEs, providing remote technical guidance and coordinating escalation when needed.

The role requires 4+ years in engineering with robotics exposure, fluency in Portuguese, English and Italian, and availability for international travel and remote support. This is a full-time remote position with CET working hours.