Dutch-Speaking E‑Commerce Customer Advisor (Relocation)

Closerhire; España; On-site; EUR 17,000 - 21,000; Full time

Benefits offered by this job

Bonus up to €1800

Relocation support €500 after month 1

Job summary

CloserHire is seeking a Dutch-speaking Customer Service Advisor in Benalmádena, Spain. The role focuses on supporting eCommerce customers across multiple channels, handling inquiries and complaints with empathy and accuracy. The work schedule is Mon-Fri 09:00–18:00 with 2 Saturdays per month, and relocation support is provided to assist with the move.

The position is on-site initially, requiring availability to start ASAP and an ability to manage financial and customer information professionally.

Qualifications

• Dutch language proficiency required.
• Experience in customer service, preferably eCommerce.
• Ability to handle inquiries, complaints and complex issues across channels.

Responsibilities

• Support eCommerce customers across multiple channels.
• Handle inquiries, complaints and complex issues with high satisfaction.
• Document customer interactions accurately; maintain calm under pressure.

Skills

Dutch language

Customer service

Multichannel support

Problem solving

Communication

Job description

CloserHire is seeking a Dutch-speaking Customer Service Advisor in Benalmádena, Spain. The role focuses on supporting eCommerce customers across multiple channels, handling inquiries and complaints with empathy and accuracy. The work schedule is Mon-Fri 09:00–18:00 with 2 Saturdays per month, and relocation support is provided to assist with the move.

The position is on-site initially, requiring availability to start ASAP and an ability to manage financial and customer information professionally.