Dutch-Speaking Customer Representative (Specsavers) – Benalmádena, Spain

Closerhire; España; Presencial; EUR 17.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus up to €1800

Relocation support €500 after month 1

Descripción de la vacante

CloserHire is seeking a Dutch-speaking Customer Service Advisor in Benalmádena, Spain. The role focuses on supporting eCommerce customers across multiple channels, handling inquiries and complaints with empathy and accuracy. The work schedule is Mon-Fri 09:00–18:00 with 2 Saturdays per month, and relocation support is provided to assist with the move.

The position is on-site initially, requiring availability to start ASAP and an ability to manage financial and customer information professionally.

Formación

• Dutch language proficiency required.
• Experience in customer service, preferably eCommerce.
• Ability to handle inquiries, complaints and complex issues across channels.

Responsabilidades

• Support eCommerce customers across multiple channels.
• Handle inquiries, complaints and complex issues with high satisfaction.
• Document customer interactions accurately; maintain calm under pressure.

Conocimientos

Dutch language

Customer service

Multichannel support

Problem solving

Communication

Descripción del empleo

Dutch-speaking role in Benalmádena, Spain. €19,200 EUR gross anually. Relocation support included.

At a glance

• Location: Benalmádena, Spain
• Languages: Dutch
• Salary: €19,200 EUR gross anually
• Start: ASAP
• Relocation: supported — details below

About the role

The Dutch-speaking Customer Service Advisor will support eCommerce customers across multiple channels, handling enquiries, complaints and more complex issues while ensuring a high standard of customer satisfaction. The role requires strong communication and problem-solving skills, empathy and the ability to remain calm under pressure while accurately documenting customer interactions. Work schedule: Mon-Fri 09 AM 6 PM + 2 Saturdays per month In short: Customer Support + eCommerce + Multichannel

What you'll do

• The Dutch-speaking Customer Service
• Advisor will support eCommerce customers across multiple channels, handling enquiries, complaints and more complex issues while ensuring a high standard of customer satisfaction. The role requires strong communication and problem-solving skills, empathy and the ability to remain calm under pressure while accurately documenting customer interactions. Work schedule: Mon-Fri 09 AM 6 PM + 2
• Saturdays per month
• In short: Customer
• Support + eCommerce + Multichannel
• Communication + Problem
• Solving + Customer Satisfaction

What we're looking for

• Norwegian native/Born in Norway Good English
• Customer service / banking-oriented profile
• Good communication and problem-solving skills
• Comfortable handling financial and customer information
• Willing to work on-site in Benalmádena initially
• Available to start ASAP

Salary

€19,200 EUR gross anually

One honest note on Barcelona: rents are higher than in Lisbon or Sofia, so budget accordingly.

Benefits

• Up to 1800€ in bonus

Relocation support

• Relocation payment €500 reimbursed after month 1

  Why Spain?

  Spain needs little selling: the climate, the food, and cities that stay alive late. Barcelona has a deep international jobs market, so this is rarely a one-role move.

  How the process works

  • A short introductory call with CloserHire, around 30 minutes
  • Interview with the company
  • Offer, then we help with the paperwork and, where relevant, the move

  From application to starting on the ground usually takes around five weeks.

  CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.