Dutch-Speaking Customer Representative – Benalmádena, Spain

CloserHire; Benalmádena; Presencial; EUR 16.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation reimbursement

Bonuses up to €1800

Descripción de la vacante

CloserHire is seeking a Dutch-speaking Customer Service Advisor to support eCommerce customers across multiple channels, handling inquiries and complaints while maintaining high satisfaction. The role requires strong communication and problem-solving skills, empathy, and meticulous documentation.

Work schedule: Mon-Fri 09:00-18:00 with two Saturdays per month, on-site in Benalmádena, Spain. Relocation is paid; relocation payment €500 reimbursed after month 1, and up to €1800 in bonuses.

Formación

• Customer service mindset with banking-oriented profile.
• Strong communication and problem-solving skills.
• Multichannel support experience is a plus.

Responsabilidades

• Support eCommerce customers across multiple channels.
• Handle inquiries and resolve complaints to maintain high satisfaction.
• Accurately document customer interactions and follow up as needed.

Conocimientos

Customer service

Multichannel support

Problem solving

Communication

Herramientas

CRM systems

Banking software

Descripción del empleo

Still in the Netherlands? This role is in Benalmádena, Spain and the move is paid for. €19,200 EUR gross anually.

Where this job is

To be clear before you read on: the job is in Benalmádena, Spain, not in the Netherlands. You would be relocating. Most people we place have never lived abroad before, and the company covers the parts that usually stop people.

What the move covers

• Relocation payment €500 reimbursed after month 1

What you'll earn in Spain

€19,200 EUR gross anually

One honest note on Barcelona: rents are higher than in Lisbon or Sofia, so budget accordingly.

The role

The Dutch-speaking Customer Service Advisor will support eCommerce customers across multiple channels, handling enquiries, complaints and more complex issues while ensuring a high standard of customer satisfaction. The role requires strong communication and problem-solving skills, empathy and the ability to remain calm under pressure while accurately documenting customer interactions. Work schedule: Mon-Fri 09 AM 6 PM + 2 Saturdays per month In short: Customer Support + eCommerce + Multichannel

Day to day that means the Dutch-speaking Customer Service, advisor will support eCommerce customers across multiple channels, handling enquiries, complaints and more complex issues while ensuring a high standard of customer satisfaction. The role requires strong communication and problem-solving skills, empathy and the ability to remain calm under pressure while accurately documenting customer interactions. Work schedule: Mon-Fri 09 AM 6 PM + 2, saturdays per month, in short: Customer, support + eCommerce + Multichannel, communication + Problem, and solving + Customer Satisfaction.

What you need

• Available to start ASAP
• Willing to work on-site in Benalmádena initially
• Comfortable handling financial and customer information
• Good communication and problem-solving skills
• Customer service / banking-oriented profile
• Norwegian native/Born in Norway Good English

The rest of the package

You also get up to 1800€ in bonus.

Living in Spain

Climate, food and late nights, plus a deep international jobs market if you stay on.

From applying to your first day on the ground is usually about five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.