Dutch-Speaking Customer Support Agent — Benalmádena (ASAP)

Cross Border Talents; Benalmádena; On-site; EUR 17,000 - 21,000; Full time

Benefits offered by this job

Urgent start ASAP

Full paid training

€19,200 base salary

Up to €1,800 bonus

Multicultural environment

Job summary

Cross Border Talents in Benalmádena, Spain, is hiring a Customer Service Representative to serve Dutch-speaking clients on-site. You will handle inquiries and resolve issues via phone, email, or chat, delivering a high level of service in a vibrant, multicultural setting.

The role requires Dutch fluency (C1/C2) and good English, with an emphasis on customer focus, empathy, and effective communication. EU work authorization and willingness to relocate to Malaga region are essential.

Qualifications

• Native or fluent in Dutch (C1/C2) with a good command of English.
• Customer-focused mindset with strong communication and problem-solving skills.
• Professional, empathetic, and detail-oriented attitude.
• EU passport or valid work authorization to work in Spain.
• Based in (or willing to relocate to) Benalmádena / Malaga region.
• Previous customer service experience is a plus, but not required.

Responsibilities

• Serve as primary point of contact for Dutch-speaking customers.
• Assist clients with inquiries, resolve issues via phone, email, or chat.
• Ensure high satisfaction across channels.

Skills

Dutch language

English language

Customer service

Job description

Cross Border Talents in Benalmádena, Spain, is hiring a Customer Service Representative to serve Dutch-speaking clients on-site. You will handle inquiries and resolve issues via phone, email, or chat, delivering a high level of service in a vibrant, multicultural setting.

The role requires Dutch fluency (C1/C2) and good English, with an emphasis on customer focus, empathy, and effective communication. EU work authorization and willingness to relocate to Malaga region are essential.