Dutch-Speaking Customer Service Representative in Benalmádena

Cross Border Talents; Benalmádena; On-site; EUR 17,000 - 21,000; Full time

Benefits offered by this job

Urgent start ASAP

Full paid training

€19,200 base salary

Up to €1,800 bonus

Multicultural environment

Job summary

Cross Border Talents in Benalmádena, Spain, is hiring a Customer Service Representative to serve Dutch-speaking clients on-site. You will handle inquiries and resolve issues via phone, email, or chat, delivering a high level of service in a vibrant, multicultural setting.

The role requires Dutch fluency (C1/C2) and good English, with an emphasis on customer focus, empathy, and effective communication. EU work authorization and willingness to relocate to Malaga region are essential.

Qualifications

• Native or fluent in Dutch (C1/C2) with a good command of English.
• Customer-focused mindset with strong communication and problem-solving skills.
• Professional, empathetic, and detail-oriented attitude.
• EU passport or valid work authorization to work in Spain.
• Based in (or willing to relocate to) Benalmádena / Malaga region.
• Previous customer service experience is a plus, but not required.

Responsibilities

• Serve as primary point of contact for Dutch-speaking customers.
• Assist clients with inquiries, resolve issues via phone, email, or chat.
• Ensure high satisfaction across channels.

Skills

Dutch language

English language

Customer service

Job description

Are you passionate about customer support, communication, and working in a sunny, vibrant environment? We are currently hiring Customer Service Representatives to join our team on-site in Benalmádena, Spain.

About the Role

As a Customer Service Representative, you will serve as the primary point of contact for Dutch-speaking customers. You will assist clients with inquiries, resolve technical or service-related issues, and ensure a high level of satisfaction through phone, email, or chat channels.

What We’re Looking For

• Native or fluent in Dutch (C1/C2 level) with a good command of English
• Customer-focused mindset with strong communication and problem-solving skills
• Professional, empathetic, and detail-oriented attitude
• EU passport or valid legal authorization to work in Spain
• Currently based in (or willing to relocate independently to) Benalmádena / Malaga region
• Previous customer service experience is a plus, but not required

What We Offer

• Urgent start (ASAP) with full paid training provided
• Base salary: €19,200 gross per year
• Performance bonus: Up to €1,800 gross per year
• International, friendly, and multicultural work environment
• No recruitment costs or fees for the candidate at any stage

Ready to Take the Next Step in Your Career?

This is an excellent opportunity to build your career in customer support while enjoying the lifestyle of southern Spain.