Dutch-Speaking Customer Service Rep — Hybrid Madrid

MSX International; Madrid; Híbrido; EUR 19.800 - 24.200; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Transport card

Meal card

Training incentives

Employee referral programs

Descripción de la vacante

MSX International in Madrid is seeking a Customer Service Representative. You will assist clients by attending calls and responding to emails, ensuring inquiries are resolved effectively. The position requires fluency in Dutch and a B2 level of English, with a hybrid working model post-adaptation period.

This permanent role offers a salary of €22,000 gross per year, flexible compensation options, and 23 days of vacation annually, along with being part of a great professional team in a globally established company.

Formación

• You have a B2 level of English and are fluent in Dutch.
• You are preferably available full-time.
• You will be working from our Madrid office in a hybrid position.

Responsabilidades

• Attend calls and respond to emails from clients and dealerships.
• Follow up with customers until their inquiries are fully resolved.
• Update databases, draft reports, and create summaries.

Conocimientos

Strong communication skills

Proactive attitude

Customer service passion

Fluency in Dutch

B2 level of English

Descripción del empleo

MSX International in Madrid is seeking a Customer Service Representative. You will assist clients by attending calls and responding to emails, ensuring inquiries are resolved effectively. The position requires fluency in Dutch and a B2 level of English, with a hybrid working model post-adaptation period.

This permanent role offers a salary of €22,000 gross per year, flexible compensation options, and 23 days of vacation annually, along with being part of a great professional team in a globally established company.