Customer Service Representative (Dutch - speaking) - On-site AL01

CNX; Benalmádena; Vor Ort; EUR 20.000 - 25.000; Vollzeit

Benefits dieser Stelle

Full-time contract

Training provided

Career development

Central Benalmádena location

Language support

Zusammenfassung

Concentrix in Benalmádena is seeking a Customer Service Representative (Dutch-speaking) to join our on-site team. You will engage with customers, perform outbound follow-ups, and support service operations while delivering exceptional service.

We value bilingual Dutch speakers, strong organizational and communication skills, and the ability to multitask in a busy environment. Training is provided, with a focus on career development and language support.

Qualifikationen

• Proficient or bilingual in Dutch.
• Excellent organizational, listening and communication skills.
• Detail oriented and adaptable to different customers.
• Able to work in a fast-paced environment.

Aufgaben

• Make outbound calls to follow up on appointments and customer inquiries.
• Manage multiple tasks and priorities within a fast-paced environment.
• Perform various back-office tasks to support customer service operations.
• Provide excellent customer service.
• Gather and document all necessary information during customer interactions to ensure high-quality service.
• Maintain a professional demeanour, even in stressful situations.

Kenntnisse

Dutch language

Organizational skills

Communication skills

Multitasking

Jobbeschreibung

Job Title:

Customer Service Representative (Dutch - speaking) - On-site AL01

Job Description

Experience the power of a game-changing career

Are you looking for what’s next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you're looking to grow and be inspired, as a Customer Service Representative, you will be part of our team of game-changers who are powering the brands of the future in healthcare.

Career growth and personal development

This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.

What You Will Do In This Role

• Make outbound calls to follow up on appointments and customer inquiries
• Manage multiple tasks and priorities within a fast-paced environment
• Perform various back-office tasks to support customer service operations
• Provide excellent customer service
• Gather and document all necessary information during customer interactions to ensure high-quality service
• Maintain a professional demeanour, even in stressful situations

Your Qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix Is a Great Match If You

• Are proficient or bilingual in Dutch
• Possess excellent organizational, listening and communication skills
• Are detail oriented, open-minded, communicative and adaptable to different types of customers
• Can work effectively in a fast-paced, multitasking environment

If you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it's this or another role.

What's In It For You

In this role, we offer benefits that help you support your unique lifestyle:

• Full-time 39 hours/week indefinido contract: Monday to Friday from 08:00 - 18:00
• Salary 22.600 gross/year + up to 3.700 euros gross/year in bonus
• Central location in Benalmadena
• Full paid training on the company and the project you'll be working on
• Career development programs, specialized courses, and language classes

Experience the best version of you!

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

R1776862

Location:

ESP Benalmádena Costa - Plaza Solymar, C.C. Benalmar Local 12

Language Requirements:

Dutch (Required), English

Time Type:

Full time