Dutch-Speaking Customer Support Pro in Málaga

Concentrix; Benalmádena; On-site; EUR 22,000 - 28,000; Full time

Benefits offered by this job

Full paid training

Ongoing coaching

Career development paths

Diverse, international team

Competitive salary

Job summary

A global customer service firm is seeking Dutch-speaking Customer Service Representatives in Málaga. This role involves supporting eCommerce customers through various channels and delivering exceptional customer experiences. Candidates should be bilingual in Dutch and advanced in English, possess strong communication skills, and be adaptable. The position offers a supportive environment focused on growth and includes full training, career development paths, and competitive salary. Join a dedicated international team making an impact in customer service.

Qualifications

• Curiosity, motivation, and a people-first mindset are essential.
• Comfortable using computers and managing time effectively.

Responsibilities

• Support eCommerce customers via phone and chat.
• Handle store overflow calls and log inquiries in CRM systems.
• Deliver consistently great customer experiences.
• Follow clear processes for success.
• Collaborate with your team to reach goals.

Skills

Bilingual or fluent in Dutch

Advanced English

Customer-focused

Adaptability

Clear communication

Time management

Computer literacy

Tools

Microsoft tools

Job description

A global customer service firm is seeking Dutch-speaking Customer Service Representatives in Málaga. This role involves supporting eCommerce customers through various channels and delivering exceptional customer experiences. Candidates should be bilingual in Dutch and advanced in English, possess strong communication skills, and be adaptable. The position offers a supportive environment focused on growth and includes full training, career development paths, and competitive salary. Join a dedicated international team making an impact in customer service.