Danish-Speaking Customer Support Pro | Growth & Perks

The Lemon Consulting; Barcelona; Presencial; EUR 20.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

27 vacation days per year

Private health insurance

3 weeks initial training

Multicultural work environment

Modern office near Glories

Descripción de la vacante

The Lemon Consulting is seeking an empathetic customer support advisor to understand and identify customer needs, listening, responding and mediating between international travellers and accommodation suppliers worldwide, ensuring a high level of service.

You will clarify inquiries about service, payment and technical requirements, providing accurate information and following set processes via email and phone.

Formación

• Fluent Danish (C2) and advanced English required.
• Strong written and spoken communication.
• Experience in customer service or contact centers is valued.

Responsabilidades

• Understand and identify customer needs and mediate with suppliers.
• Listen, respond, and assist international travellers via email and phone.
• Clarify inquiries about service, payment and technical requirements.

Conocimientos

Danish C2 level

Advanced English

Excellent communication

Interpersonal skills

Problem-solving

Motivated mindset

Goal-oriented

Adaptable to change

Herramientas

Office 365

CRM database

Internal platforms

Descripción del empleo

The Lemon Consulting is seeking an empathetic customer support advisor to understand and identify customer needs, listening, responding and mediating between international travellers and accommodation suppliers worldwide, ensuring a high level of service.

You will clarify inquiries about service, payment and technical requirements, providing accurate information and following set processes via email and phone.