Danish Customer Service Advisor

Newco communications; Valencia; On-site; EUR 21,000 - 32,000; Full time

Job summary

Jobtailor in Valencia, Spain is seeking a Danish-speaking customer service specialist to support B2B clients by phone and email. You will provide service-oriented solutions while maintaining professional communication in a fast-paced environment.

The role requires native Danish, strong English, and a high school diploma. You will handle admin tasks, assist customers, and work flexibly, including evenings, weekends, and holidays, with emphasis on teamwork and accuracy.

Qualifications

• Native-level Danish and good English required.
• High school diploma or equivalent qualification.
• Customer service experience is a plus but not required.
• Strong communication and problem-solving skills.
• Able to multitask with attention to detail in a fast-paced environment.
• Comfortable with computer systems and software.
• Flexible shifts including evenings, weekends and holidays.

Responsibilities

• Communication: connect with B2B customers via phone and email, providing service-oriented solutions.
• Administration: manage admin tasks and follow up on questions and requests.
• Teamwork: foster a positive environment and motivate colleagues to ensure customers feel appreciated.

Skills

Danish language

English language

Customer service

Communication skills

Problem solving

Attention to detail

Teamwork

Multitasking

Flexibility

Tech literacy

Education

High school diploma

Job description

• Communication: Connect with B2B customers via phone and email, providing service-oriented solutions.
• Administration: Keep things organized by handling admin tasks and following up on questions and requests.
• Teamwork: Cultivate a positive working environment, fostering motivation among colleagues and ensuring customers feel genuinely appreciated.

Requirements

• Native-level proficiency in Danish (both spoken and written) and a good command of the English language.
• A high school diploma or equivalent qualification is necessary.
• Previous customer service experience is a bonus but not a deal-breaker.
• Your communication skills should be on point for confidently interacting with customers.
• You are a master problem solver, ready to tackle customer inquiries and resolve issues efficiently.
• Juggling tasks and paying attention to detail is your thing, especially in a fast-paced environment.
• Comfortable using computer systems and various software applications.
• Ability to work flexible shifts, including evenings, weekends, and holidays.

Core Competencies

Demonstrates native-level proficiency in Danish and strong English communication skills, with a focus on providing exceptional customer service and problem-solving in a fast-paced environment. Capable of managing administrative tasks while fostering teamwork and a positive workplace culture.