Danish Fitbit Support Specialist — Global Tech Wellness Hero

Mercier Consultancy Group; España; Presencial; EUR 11.000 - 20.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully Paid Training

Health Insurance

Fully Paid Relocation Package

Monthly Performance Bonus

Dynamic environment in Bulgaria

Descripción de la vacante

Mercier Consultancy Group is seeking a Danish-speaking Fitbit Customer Support Specialist to join our team in Sofia, Bulgaria. You will provide technical and functional support to Fitbit users via phone, email, and chat, helping them maximize device features and wellness software.

Fluent Danish and strong English are essential, with a passion for fitness and wearables. The role includes a fully paid relocation package, training, health insurance, and a monthly bonus.

Formación

• Native or fluent Danish (spoken and written).
• Excellent communication skills with a customer-centric approach.
• Strong command of English for international collaboration.
• Previous experience in technical support or customer relations is an advantage.

Responsabilidades

• Provide high-quality technical and functional support to Fitbit users via phone, email, and chat.
• Empower customers to maximize their fitness trackers and wellness software features.
• Troubleshoot sync issues, hardware concerns, and app-related queries within the fitness & wellness sector.
• Maintain a deep knowledge base of the latest fitness technology trends and product updates.
• Deliver empathetic and expert service that aligns with the premium nature of the brand.
• Collaborate with international teams to optimize the overall user experience in the health and wellness domain.
• Represent the company with professionalism while navigating one of the most exciting Danish-speaking jobs in Sofia.

Conocimientos

Danish

Communication

English

Technical Support

Descripción del empleo

Mercier Consultancy Group is seeking a Danish-speaking Fitbit Customer Support Specialist to join our team in Sofia, Bulgaria. You will provide technical and functional support to Fitbit users via phone, email, and chat, helping them maximize device features and wellness software.

Fluent Danish and strong English are essential, with a passion for fitness and wearables. The role includes a fully paid relocation package, training, health insurance, and a monthly bonus.