Danish Speaking Support Specialist — Relocate to Sofia

Mercier Consultancy Group; España; Presencial; EUR 20.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive monthly salary

Fully paid training

Health insurance

Fully paid relocation package (flight,

Monthly performance bonus

And much more

Descripción de la vacante

Mercier Consultancy Group is seeking a Danish Speaking Support Specialist in Bulgaria to provide high-quality technical and functional assistance to customers via phone, email, and chat, ensuring service standards are met across the Customer Support Services industry.

The role requires native Danish, an EU passport for relocation, and on-site work in Sofia. The company offers fully paid training, relocation support, health insurance, and a monthly salary with a performance bonus.

Formación

• Native or fluent Danish (spoken and written).
• Previous experience in Customer Support Services is advantageous.
• Excellent communication skills and a focus on problem solving.

Responsabilidades

• Provide high-quality technical and functional assistance to customers via phone, email, and chat.
• Ensure interactions meet high service standards in the Customer Support sector.
• Document, track, and resolve inquiries with accuracy and professionalism.
• Collaborate with internal teams to resolve complex support requests.
• Contribute to a positive brand reputation with empathetic support.
• Participate in ongoing training to stay updated on product features and processes.
• Maintain accurate records of customer accounts for seamless service.

Conocimientos

Danish language proficiency

Customer service

Problem solving

Patience

Descripción del empleo

Mercier Consultancy Group is seeking a Danish Speaking Support Specialist in Bulgaria to provide high-quality technical and functional assistance to customers via phone, email, and chat, ensuring service standards are met across the Customer Support Services industry.

The role requires native Danish, an EU passport for relocation, and on-site work in Sofia. The company offers fully paid training, relocation support, health insurance, and a monthly salary with a performance bonus.