Customer Service Representative (Dutch - speaking) - On-site AL01

Concentrix; Benalmádena; On-site; EUR 20,000 - 25,000; Full time

Benefits offered by this job

Full-time 39 hours/week

Salary 22.600 gross/year + up to 3.700

Full paid training

Career development programs

Language classes

Job summary

Concentrix is seeking a Customer Service Representative to join our team and power brands of the future in healthcare. You will grow professionally through comprehensive training and be part of a team that supports customer interactions with a focus on quality service and career development.

This role offers a full-time, 39-hour work week with a structured schedule, competitive base salary, and potential bonus. You will join a global leader focused on human-centered, tech-powered solutions.

Qualifications

• Excellent organizational, listening and communication skills.
• Detail oriented, open-minded, communicative and adaptable to different customer types.
• Able to work effectively in a fast-paced, multitasking environment.

Responsibilities

• Make outbound calls to follow up on appointments and customer inquiries.
• Manage multiple tasks and priorities within a fast-paced environment.
• Perform various back-office tasks to support customer service operations.
• Gather and document all necessary information during customer interactions to ensure high-quality service.
• Maintain a professional demeanor, even in stressful situations.

Skills

Organizational skills

Listening skills

Communication skills

multitasking

Job description

Experience the power of a game-changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Customer Service Representative

If you’re looking to grow and be inspired, as a Customer Service Representative, you will be part of our team of game-changers who are powering the brands of the future in healthcare.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What You Will Do In This Role

• Make outbound calls to follow up on appointments and customer inquiries
• Manage multiple tasks and priorities within a fast-paced environment
• Perform various back-office tasks to support customer service operations
• Gather and document all necessary information during customer interactions to ensure high-quality service
• Maintain a professional demeanour, even in stressful situations

Your Qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix Is a Great Match If You

• Are proficient or bilingual in Flemish
• Possess excellent organizational, listening and communication skills
• Are detail oriented, open-minded, communicative and adaptable to different types of customers
• Can work effectively in a fast-paced, multitasking environment

What’s In It For You

In this role, we offer benefits that help you support your unique lifestyle:

• Full-time 39 hours/week indefinido contract: Monday to Friday from 08:00 - 18:00
• Salary 22.600 gross/year + up to 3.700 euros gross/year in bonus
• Full paid training on the company and the project you'll be working on
• Career development programs, specialized courses, and language classes

Experience the best version of you!

Concentrix is an equal opportunity employer

We’re proudly united as one team, one company, globally. We’re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
R1776862

We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.

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