Customer Service Sales Representative (Dutch-speaking) - On site - High Tech HS03

Concentrix; Barcelona; On-site; EUR 17,910 - 21,890; Full time

Benefits offered by this job

Private medical insurance

Full paid training

Career development programs

Job summary

Join a leading technology and services company as a Customer Service Sales Representative in Barcelona. You will handle customer inquiries, manage post-sales tasks, and contribute to sales efforts in a dynamic environment. Enjoy a permanent contract, competitive salary, and opportunities for career growth and development.

Qualifications

• Proficient or bilingual in Dutch and advanced English.
• Minimum 1 year of relevant experience.
• Achievement and target-oriented, motivated for sales.

Responsibilities

• Handle inbound activity of customer post-sales requests.
• Create quotes and follow up with cross-selling/up-selling.
• Manage customer post-sales tasks like order cancellations and refunds.

Skills

Communication

Customer Care

Sales Techniques

Listening Skills

IT Knowledge

Job description

Customer Service Sales Representative (Dutch-speaking) - On site - High Tech HS03

Join us to apply for the Customer Service Sales Representative (Dutch-speaking) - On site - High Tech HS03 role at Concentrix.

Job Title:

Customer Service Sales Representative (Dutch-speaking) - On site - High Tech HS03

Job Description

Experience the power of a game-changing career. Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Customer Service Sales Representative in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What You Will Do In This Role

• Handle inbound activity (calls, emails, chat, tasks) of customer post-sales requests
• Handle outbound calls when necessary to resolve issues with customers and internal teams
• Create quotes and follow up with cross-selling/up-selling with a proactive and service-oriented attitude
• Maintain knowledge of the Store portfolio and post-sales processes
• Manage customer post-sales tasks: order cancellations, claims, follow-up on orders and deliveries, refund requests, and escalations

Your Qualifications

We value diverse backgrounds, curiosity, and willingness to learn. Your talent for helping others and exceeding expectations will fit well with us.

• Proficient or bilingual Dutch and advanced English skills
• Minimum 1 year relevant experience
• Strong communication and customer care skills
• Knowledge of sales techniques (up-/cross-selling, objection handling, etc.)
• Achievement and target-oriented, customer-driven, motivated for sales
• IT knowledge and technical understanding
• Good listening skills and effective qualification abilities

Don’t meet every requirement? No worries. We’re committed to diversity and inclusion. If you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right role.

What’s In It For You

We challenge conventions to deliver exceptional outcomes and invest in our people, infrastructure, and capabilities for long-term success.

• Full-time, 39 hours/week, permanent contract: Monday to Friday, 9:00-18:00
• Salary: €19,900 gross/year + bonus up to €2,000 gross/year, private medical insurance
• Great office location in Barcelona
• Full paid training about the company and project
• Career development programs and courses

Experience the best version of yourself! At Concentrix, we invest in our team because when our people thrive, our clients and their customers thrive.

If this sounds like the next step in your career, apply today and join over 440,000+ game-changers worldwide who call Concentrix their employer of choice.

Equal Opportunity Employer

We are committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. Our recruitment practices are based on business needs, job requirements, and professional qualifications, regardless of race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other protected class.