Customer Representative (Norwegian-speaking) - On-Site SP02

Concentrix; Benalmádena; On-site; EUR 22,000 - 28,000; Full time

Benefits offered by this job

Full paid training

Ongoing coaching

Career development paths

Diverse, international team

Competitive salary

Job summary

A global customer service firm is seeking Dutch-speaking Customer Service Representatives in Málaga. This role involves supporting eCommerce customers through various channels and delivering exceptional customer experiences. Candidates should be bilingual in Dutch and advanced in English, possess strong communication skills, and be adaptable. The position offers a supportive environment focused on growth and includes full training, career development paths, and competitive salary. Join a dedicated international team making an impact in customer service.

Qualifications

• Curiosity, motivation, and a people-first mindset are essential.
• Comfortable using computers and managing time effectively.
• Able to communicate clearly and confidently.
• Comfortable with using Microsoft tools and the internet.

Responsibilities

• Support eCommerce customers via phone and chat.
• Handle store overflow calls and log inquiries in CRM systems.
• Deliver consistently great customer experiences.
• Follow clear processes for success.
• Collaborate with your team to reach goals.
• Collaborate with the team to hit goals.

Skills

Bilingual or fluent in Dutch

Advanced English

Customer-focused

Adaptability

Clear communication

Time management

Computer literacy

Tools

Microsoft tools

Job description

Experience the power of a game-changing career

Looking for a role where you can grow, connect, and actually enjoy Mondays?

Welcome to Concentrix, a global technology and services leader powering the brands you know and use every day. We help future-focused companies level up their customer experience through smart tech and even smarter people in 70+ countries worldwide.

Now, we’re looking for Dutch-speaking Customer Service Representatives to join our on-site team in sunny Málaga and help shape the future of customer experience.

Why you’ll love this role

This isn’t “just another customer service job.”

It’s a chance to build skills, make friends for life, and grow your career, all while working in one of Spain’s most vibrant cities.

We’ll support you with:

• Full paid training
• Ongoing coaching and cutting-edge tools
• Clear career development paths and learning programs
• A diverse, international team that truly has your back

What you’ll be doing day to day

As a Customer Service Representative, you’ll be the friendly voice and problem-solver customers rely on. You will:

• Support eCommerce customers via phone and chat with questions about online orders and deliveries
• Handle store overflow calls and log customer inquiries in our CRM systems
• Deliver consistently great customer experiences — and help us make them even better
• Follow clear processes that set you up for success
• Potentially expand into email and social media support in the future
• Collaborate with your team to hit goals and celebrate wins together

What we’re looking for

You don’t need to tick every box, curiosity, motivation, and a people-first mindset matter most.

You’ll feel right at home if you:

• Are bilingual or fluent in Dutch and advanced in English
• Are customer-focused, adaptable, and eager to learn
• Communicate clearly and confidently
• Manage your time well and enjoy working toward shared goals
• Are comfortable using computers, Microsoft tools, and the internet

Don’t meet every requirement? Apply anyway. We value potential just as much as experience.

What’s in it for you

We invest in our people because when you thrive, everyone wins. Here’s what you can expect:

• First 2 weeks: Monday–Friday, 09:00–17:00
• Then: Monday–Friday 08:00–18:00 + Saturday 09:00–17:00 (rotative shifts)
• Competitive salary that lets you live well in Spain
• Central Málaga location with easy commute, great lifestyle
• START: 09/02/2026

Experience the best version of you

At Concentrix, we don’t just hire employees, we build game-changers.

Join over 440,000+ people worldwide who’ve chosen a workplace where growth, inclusion, and impact truly matter.

Concentrix is an equal opportunity employer

We\'re proudly united as one team, one company, globally. We\'re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.