Customer Experience Consultant - Spanish Speaker (Barcelona)

FLYERALARM; Barcelona; On-site; EUR 22,000 - 26,000; Full time

Job summary

FLYERALARM Spain is seeking a Customer Service Representative in the Barcelona area. You will be the first point of contact for customers by phone and email, advising on products, configuring orders, and coordinating with the production team in Germany to ensure smooth order progress.

Ideal candidates hold a graphic design degree, have prepress or design experience, and are fluent in Spanish and English (Catalan or German a plus). The role is full-time with a monthly salary of €2,000–€2,300.

Qualifications

• A degree in graphic design or advanced vocational degree, preferably in business or design.
• Experience in prepress or graphic design is a major plus.
• Extensive work experience and experience in customer service.
• Excellent command of Spanish, both spoken and written; knowledge of Catalan and English is beneficial.

Responsibilities

• Assist customers via phone and email, advising on FLYERALARM's product portfolio and options.
• Coordinate order-related matters with our production team in Germany and keep customers informed about order status.

Skills

Customer service

Spanish language

English language

Catalan knowledge

Education

Graphic design degree or related

Job description

FLYERALARM Spain is seeking a Customer Service Representative in the Barcelona area. You will be the first point of contact for customers by phone and email, advising on products, configuring orders, and coordinating with the production team in Germany to ensure smooth order progress.

Ideal candidates hold a graphic design degree, have prepress or design experience, and are fluent in Spanish and English (Catalan or German a plus). The role is full-time with a monthly salary of €2,000–€2,300.