Cloud Security Technical Account Manager

Netskope

España

On-site

EUR 70,000 - 100,000

Full time

14 days+

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Job summary

Netskope, a leading cloud security company, is seeking a Technical Account Manager to drive technical success across the customer journey. You’ll partner with customers to understand goals, align with Netskope roadmap, and guide adoption and maturity with value realization plans.

Successful candidates will balance technical depth with business insight, build trusted relationships, and influence senior stakeholders while enabling teams to achieve strong security outcomes and long-term retention.

Qualifications

5+ years as a Professional Services Consultant or TAM with executive-level presentation skills.
Strong knowledge of network security tech: proxies, NGFWs, SSL/IPSec, VPNs, SSO, DLP, encryption gateways.
Experience with large enterprise customers and Fortune 500 environments.
Proficiency in Python or similar scripting language.
English proficiency; multilingualism (e.g., Spanish, French) is desirable.

Responsibilities

Define and execute success plans, value realization roadmaps, and business reviews.
Act as trusted technical advisor aligning customer objectives with Netskope roadmap.
Coach customer teams to self-sufficiency via enablement sessions and guidance.
Monitor tenant health checks, adoption metrics, and security posture improvements.
Coordinate with Support and Engineering to resolve issues and communicate escalations.
Share use cases and best practices with customers and Netskope community.
Provide feedback to Product Management and Engineering on features and roadmap relevance.
Align Netskope capabilities with evolving customer security and business goals.
Deliver regular status updates and executive summaries on progress.
Orchestrate cross-functional resources to drive adoption and retention.