Bilingual Partner Reconciliation Specialist — Spanish

Tamarind Intelligence; Madrid; Híbrido; EUR 42.000 - 64.000; Jornada completa

Descripción de la vacante

Planet is seeking a Partner Reconciliation Specialist to support back-office functions for global electronic card processing, including daily reconciliations and exception handling. You will work with cross-functional teams to improve SLA and reporting to banks, clients, and card schemes.

The role requires fluent English and Spanish, strong Excel skills, and the ability to analyze transaction behavior, identify anomalies, and document procedures.

Formación

• Proven organisational, planning and communication skills.
• Attention to detail.
• Good analytical aptitude.
• Strong numerical skills.
• Proficient spoken and written English and Spanish.
• Advanced level of Microsoft Excel knowledge.

Responsabilidades

• Assist with portfolio monitoring for transaction processing issues and perform analysis of transaction behavior, researching anomalies and escalating to management.
• Perform daily reconciliations of transaction activity and exceptions, resolve outages, communicate with technical teams and clients.
• Create, execute, and analyze reports for business-impacting issues, technical incidents and improvement actions. Collaborate with global Technical and Operations teams.
• Create reports as required by business partners, banks, and card schemes.
• Analyze and enhance reporting and tracking databases, both in Excel and Microsoft Teams.
• Analyze Card Scheme Interchange and Fee bulletins from Visa, MasterCard, Discover, Diners, Union Pay International, JCB and American Express.
• Help validate technical enhancements on various system platforms and applications.
• Create procedures, assist with both internal training and client training.
• Other duties as assigned.

Conocimientos

Team player

Independent problem solver

Excellent communicator

Bilingual English/Spanish

Analytical thinking

Herramientas

Microsoft Excel

Microsoft Teams

Descripción del empleo

Planet is seeking a Partner Reconciliation Specialist to support back-office functions for global electronic card processing, including daily reconciliations and exception handling. You will work with cross-functional teams to improve SLA and reporting to banks, clients, and card schemes.

The role requires fluent English and Spanish, strong Excel skills, and the ability to analyze transaction behavior, identify anomalies, and document procedures.