CRM & Member Services Specialist — Bilingual

BME | Bolsas y Mercados Españoles; Madrid; Presencial; EUR 42.000 - 62.000; Jornada completa

Descripción de la vacante

BME | Bolsas y Mercados Españoles is seeking a proactive professional to support CRM and Member Services in Madrid. You will handle client support, data governance, onboarding, and CRM administration while collaborating with business and IT teams.

Experience in CRM, client services and operations, with Spanish proficiency and strong English communication, will help you thrive in this international environment.

Formación

• Experience in Client Services, Operations, CRM or similar functions.
• Strong ownership mindset and proactive problem solving.
• Interest in systems, data governance and process optimization.

Responsabilidades

• Provide functional support to internal and external Members across CRM and Member Services activities.
• Maintain high-quality client and business data, ensuring accuracy and governance standards.
• Manage user access, onboarding activities and CRM-related administration tasks.
• Participate in system enhancements, testing activities and process improvement initiatives.
• Act as a key liaison between business users, operations team and IT stakeholders.

Conocimientos

CRM

Client services

Data governance

Operations

Stakeholder management

Descripción del empleo

BME | Bolsas y Mercados Españoles is seeking a proactive professional to support CRM and Member Services in Madrid. You will handle client support, data governance, onboarding, and CRM administration while collaborating with business and IT teams.

Experience in CRM, client services and operations, with Spanish proficiency and strong English communication, will help you thrive in this international environment.