Strategic Enterprise CSM — Growth & Adoption

Justt; København; On-site; DKK 456,621 - 554,468; Full time

Job summary

Justt is seeking an Enterprise Customer Success Manager in Copenhagen, Denmark to manage a portfolio of top-tier enterprise customers across multiple dimensions. The role requires strong project management and analytical skills to drive account growth and retention.

Applicants should have 5+ years of experience in Customer Success management and be comfortable in dynamic environments. This position involves collaborating cross-functionally to ensure client satisfaction and value realization.

Qualifications

• 5+ years of experience as a Customer Success Manager managing enterprise accounts.
• Proven track record in project management and cross-functional collaboration.
• Strong analytical mindset with the ability to interpret data and translate it into insights and actions.

Responsibilities

• Manage a portfolio of top-tier enterprise customers.
• Analyze portfolio performance and generate actionable payment insights.
• Identify and execute expansion opportunities for account growth.

Skills

Customer Success Management

Project Management

Data Analysis

Cross-Functional Collaboration

Relationship Building

Payments Industry Knowledge

Job description

Justt is seeking an Enterprise Customer Success Manager in Copenhagen, Denmark to manage a portfolio of top-tier enterprise customers across multiple dimensions. The role requires strong project management and analytical skills to drive account growth and retention.

Applicants should have 5+ years of experience in Customer Success management and be comfortable in dynamic environments. This position involves collaborating cross-functionally to ensure client satisfaction and value realization.