Office Manager & Team Lead

Igbaffiliate; København; On-site; DKK 50,000 - 70,000; Full time

Job summary

Igbaffiliate is seeking an Office Manager & Team Lead in Copenhagen, Denmark. This role will oversee the operations of the office, ensuring it runs smoothly for over 130 employees in a dynamic environment.

The ideal candidate will have 6-10 years of experience in a similar role, fluency in both Danish and English, and strong leadership skills. The position demands multitasking abilities and a proactive attitude to manage diverse tasks from administrative support to team leadership.

Qualifications

• 6-10 years of experience as Receptionist/Office Manager or similar.
• Previous leadership experience is an advantage.
• Working knowledge of Google Suite tools is a plus.

Responsibilities

• Lead the Danish Office Team and ensure efficient operations.
• Provide comprehensive administrative support for daily office tasks.
• Arrange internal and external meetings and events.
• Collaborate with 15 international offices for support.
• Negotiate and manage office contracts and supplier relations.

Skills

Leadership

Fluency in Danish

Fluency in English

Multi-tasking

Time management

Problem-solving

Tools

Google Suite

Job description

Office Manager & Team Lead

Do you know the importance of a well functioning office? Are your colleagues panicking when you are not in the office because you are the one person knowing everything and keeping track of everybody's needs? If that is the case you might very well be exactly that new Office Manager we are looking for.

The Role

As our Office Manager & Team Lead your main responsibilities is to ensure that the office operates smoothly and efficiently. Office Manager duties and responsibilities include overseeing administrative matters, receiving and directing visitors as well as handling practical & basic office tasks.

The position includes leadership responsibility for the Danish Office Team, with a focus on day-to-day people management, coaching, task delegation, and fostering a positive and efficient team environment. You will play a key role in ensuring high service levels across the office while supporting the development and wellbeing of your team.

You will lead our Danish Office Team that in daily life experiences the greatest interface throughout our office of +130 employees with a highly international and dynamic work environment. We therefore expect that you can communicate clearly in English.

Responsibilities

• Act as Team Lead for the Danish Office Team, providing guidance, support, and coordination to ensure efficient operations and a great employee and guest experience.
• Responsible for providing comprehensive administrative support and ensuring the efficient management of daily office operations.
• Arrange internal and external meetings, from room setup and catering to multi-day planning including transportation and evening arrangements.
• Continuously improve office routines and practices to meet business needs.
• Close collaboration with our 15 international BC offices.
• Act as the first point of contact in the office, ensuring all guests receive a warm and professional welcome.
• Liaise with external partners (landlord, suppliers, maintenance, cleaning, catering) in close coordination with the Head of Group Office & Facility.
• Perform practical tasks to keep the office running smoothly, such as emptying the dishwasher, cleaning coffee machines, and restocking supplies.
• Negotiate and manage office-related contracts to secure the best deals.
• Maintain a clean and well-functioning office environment.
• Handle ad hoc office tasks and cooperate with designers and service providers for office improvements.
• Support finance processes (invoices, receipts, cost settlements) and assist other departments with smaller tasks.
• Provide administrative support to visiting employees and assist with business travel arrangements if needed (flights, hotels, taxis).

Job requirements

Experience

• 6-10 years of experience as Receptionist/Office Manager or similar.
• Previous leadership experience is an advantage.
• Fluent in Danish & English both written and verbal.
• Working knowledge of Google Suite tools (Gmail, Google Docs, Google Calendar, etc.) is a plus.

Personal skills

• Positive, helpful and solution oriented.
• Good multi-tasking and time management skills.
• Detail-oriented, able to solve problems in an organized approach.
• A proactive and self-driven nature.
• Flexible, creative and a team player with a sense of humour.