Enterprise CSM - Revenue Growth & Retention (TLV)

Justt; København; On-site; DKK 545,000 - 881,000; Full time

Job summary

Justt TLV is seeking an Enterprise Customer Success Manager to manage a portfolio of top-tier EMEA accounts from Tel Aviv. You will own retention, upsell and cross-sell targets, coordinating across Solutions Engineering, Product, Data, Legal and Support to drive revenue growth.

You’ll lead structured account plans, analyze portfolio performance, and manage senior stakeholder relationships to unlock expansion opportunities. Fluent English is required; Hebrew is a plus but not required.

Qualifications

• 5+ years in Customer Success or Account Management for enterprise accounts.
• Strong project management skills with multi-stakeholder coordination.
• Analytical mindset to translate data into insights and actions.
• Proven ability to grow revenue through retention, upsell and cross-sell.

Responsibilities

• Identify and execute upsell and cross-sell opportunities end-to-end, from opportunity to signed revenue.
• Build and run structured account plans that protect and grow revenue against retention goals.
• Analyze portfolio performance combining data and customer feedback to drive growth.
• Lead business review meetings with senior stakeholders to strengthen relationships and open new revenue conversations.
• Coordinate cross-functional teams to resolve issues and keep renewals on track.
• Capture client feedback and inform product roadmap priorities.

Skills

Project management

Analytical mindset

Stakeholder management

Relationship building

English fluency

Travel readiness

Job description

Justt TLV is seeking an Enterprise Customer Success Manager to manage a portfolio of top-tier EMEA accounts from Tel Aviv. You will own retention, upsell and cross-sell targets, coordinating across Solutions Engineering, Product, Data, Legal and Support to drive revenue growth.

You’ll lead structured account plans, analyze portfolio performance, and manage senior stakeholder relationships to unlock expansion opportunities. Fluent English is required; Hebrew is a plus but not required.