Enterprise CSM: Data Onboarding & Integrations

Avallone; København; Hybrid; DKK 600,000 - 900,000; Full time

Job summary

Avallone in Copenhagen, Denmark, is hiring a Customer Success Manager to lead enterprise implementations in a fast-moving SaaS environment. You will own onboarding projects, coordinate data mapping and validation, and collaborate with Product, Engineering, and Support to ensure smooth delivery.

The role emphasizes hands-on data work, strong project management, and proactive communication with stakeholders. Senior and mid-level candidates are welcome, with hybrid office-based requirements.

Qualifications

• We’ll hire at the level that matches your experience.
• Experience in Customer Success, onboarding/implementation, project management, or a similar customer-facing role in a SaaS environment.
• Professional proficiency in English, written and spoken.
• Strong ownership and follow-through.

Responsibilities

• Act as an owner for onboarding and implementation for a customer portfolio; build project plans and drive execution.
• Lead the technical workstream: data intake, mapping, validation, troubleshooting.
• Turn customer processes into concrete steps with clear action plans.
• Run customer-facing communication and manage risk while keeping stakeholders aligned.
• Drive cross-functional delivery with Product and Engineering for integrations/APIs.
• Support post-go-live adoption and health checks.

Skills

Customer Success

Onboarding

Project management

SaaS environment

Data mapping

Tools

CSV templates

Data validation checks

Excel/Sheets

APIs integration

Job description

Avallone in Copenhagen, Denmark, is hiring a Customer Success Manager to lead enterprise implementations in a fast-moving SaaS environment. You will own onboarding projects, coordinate data mapping and validation, and collaborate with Product, Engineering, and Support to ensure smooth delivery.

The role emphasizes hands-on data work, strong project management, and proactive communication with stakeholders. Senior and mid-level candidates are welcome, with hybrid office-based requirements.