Enterprise SaaS Delivery Lead

Performativ - Wealth Management Software; København; On-site; DKK 900,000 - 1,300,000; Full time

Job summary

Performativ, Copenhagen-based, seeks an Engagement Manager to lead the enterprise rollout of our SaaS platform, guiding customers through structured delivery and lightweight technical engagement.

This role focuses on clean, secure adoption aligned with platform best practices, enabling customers to scale on top of our product and working cross-functionally with product, engineering, and customer success.

Qualifications

• 7+ years in program or engagement management or delivery-facing roles
• Structured and highly organized with written plans and governance cadences
• Ability to scope complex enterprise SaaS deliveries and manage change
• Familiarity with ITIL, PMP or PRINCE2 concepts (beneficial)
• Ability to discuss business topics (advice, suitability workflows, reporting) fast

Responsibilities

• Own enterprise set-up programs end to end (kick-off through go-live and hyper-care)
• Enable customers to integrate Performativ via standard platform patterns (APIs, SSO)
• Own plan, scope, and change control tied to contract and visible changes
• Manage customer communication cadence and governance with clear reporting
• Lead clean handover to Customer Success at go-live or exit, with train-the-trainer sessions
• Represent program in internal capacity reviews and handle exceptions
• Build repeatable playbooks, docs, and artefacts for faster future programs

Skills

Program management

Engagement management

Delivery leadership

Stakeholder management

Structured governance

Education

PMP or PRINCE2 Certification (beneficial)

Tools

APIs

SSO configuration

Security configuration

Data migration & mapping

SQL

Python

Job description

Performativ, Copenhagen-based, seeks an Engagement Manager to lead the enterprise rollout of our SaaS platform, guiding customers through structured delivery and lightweight technical engagement.

This role focuses on clean, secure adoption aligned with platform best practices, enabling customers to scale on top of our product and working cross-functionally with product, engineering, and customer success.