Danish Speaking Support Specialist — Relocate to Sofia

Recruitment By Ierotheos; Denmark; On-site; DKK 150,000 - 200,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Fully Paid Training

Health Insurance

Fully Paid Relocation Package (flight,

transfer, hotel)

Free Relocation Concierge — a dedi c?

Job summary

Mercier Consultancy Group is seeking a Danish Speaking Support Specialist to join its international customer support team in Sofia, Bulgaria. This role offers a fully supported relocation, comprehensive training, health insurance, and a competitive monthly salary.

You will provide Danish-language assistance, collaborate with cross-functional teams, and maintain accurate records while delivering high-quality service to clients across Europe.

Qualifications

• Native or fluent Danish (spoken and written).
• Professional proficiency in English for team integration and communication.
• Previous experience in the customer support services industry is considered a strong advantage.
• Valid EU passport (mandatory).
• Ability to relocate to Sofia for this onsite opportunity.

Responsibilities

• Provide high-quality technical and customer assistance to clients in the Danish language.
• Ensure efficient resolution of inquiries through multiple communication channels within the customer support services sector.
• Maintain detailed records of customer interactions to ensure data integrity and service quality.
• Collaborate with cross-functional teams to elevate complex issues and improve overall customer satisfaction.
• Stay updated on product knowledge and internal support protocols to provide accurate, industry-leading guidance.
• Contribute to the positive culture of our international team, one of the premier Danish-speaking jobs available in the market.
• Participate in regular performance evaluations to optimize personal output and reach targets.

Skills

Danish language

English language

Customer support

Job description

Mercier Consultancy Group is seeking a Danish Speaking Support Specialist to join its international customer support team in Sofia, Bulgaria. This role offers a fully supported relocation, comprehensive training, health insurance, and a competitive monthly salary.

You will provide Danish-language assistance, collaborate with cross-functional teams, and maintain accurate records while delivering high-quality service to clients across Europe.