Danish-Speaking Support Specialist — Sofia Relocation

Mercier Consultancy MD; København; On-site; DKK 150,000 - 217,000; Full time

Benefits offered by this job

Health Insurance

Relocation package (flight, transfer,

Job summary

Mercier Consultancy Group is seeking a Danish Speaking Customer Support Specialist to join our Sofia-based team. This on-site role requires relocation to Bulgaria and offers a fully paid relocation package, training, and a competitive monthly salary.

You will handle Danish-speaking inquiries across phone, email, and chat, maintain CRM records, and collaborate with teams to resolve escalations while achieving KPIs.

Qualifications

• Native or fluent Danish language skills.
• Valid EU passport.
• Excellent communication and customer service mindset.

Responsibilities

• Deliver Danish-speaking support via phone, email, and chat.
• Resolve inquiries and maintain customer satisfaction and brand loyalty.
• Maintain accurate customer records in CRM systems.

Skills

Danish proficiency

EU passport

Communication skills

Willing to relocate

Job description

Mercier Consultancy Group is seeking a Danish Speaking Customer Support Specialist to join our Sofia-based team. This on-site role requires relocation to Bulgaria and offers a fully paid relocation package, training, and a competitive monthly salary.

You will handle Danish-speaking inquiries across phone, email, and chat, maintain CRM records, and collaborate with teams to resolve escalations while achieving KPIs.